Returns and Refunds

You may return or exchange your order within 14 days of delivery.

• RETURNS: Shipping costs for returns are the responsibility of the customer. Once we will receive the goods, we will proceed with the refund in 1-2 business days. Please note that customized items are not eligible for a return. 
• EXCHANGES: Shipping for exchanges will be covered by us.

 All items must be returned in their original, unworn condition and packaging. 

To initiate a return or exchange, please email hello@ciaccini.com, stating your order number for instructions on how to proceed.